Customers should have a clear understanding of the pricing structure and any associated fees or discounts when working with a moving company. Here are some key points that customers should know about pricing: 1) Base Rate: What is the basic rate for the moving services? This is often calculated based on factors such as distance, weight, or time. 2) Additional Services: Understand the costs associated with additional services such as packing, unpacking, furniture disassembly/reassembly, and storage. 3) Hourly Rates vs. Flat Rates: Determine if the company charges hourly rates or offers flat-rate pricing. Understand the implications of each option and how it applies to your specific move. 4) Travel Fees: Check if there are any additional fees related to travel, especially for long-distance or interstate moves. Insurance Costs: Clearly understand the insurance options available and their associated costs. Some companies include basic coverage, while others may offer additional insurance options. 5) Peak Season or Peak Days: Inquire about pricing variations during peak moving seasons or on peak days. Some companies may charge higher rates during busy times. 6) Cancellations and Rescheduling Fees: Be aware of any fees associated with canceling or rescheduling your move, and understand the company's policies in these situations. Hidden Fees: Ask about any potential hidden fees or charges that may not be explicitly mentioned. Examples include fees for heavy items, long carries, or stairs/elevator usage. 7) Deposit Requirements: Check if the moving company requires a deposit and understand the refund policy associated with the deposit. 8) Discounts and Promotions: Inquire about any available discounts, promotions, or package deals. Some moving companies offer discounts for off-peak times or for booking services well in advance. 9) Payment Methods: Understand the accepted payment methods and the timeline for making payments. Some companies may require payment upon delivery, while others may have different arrangements. 10) Clear Communication: Ensure that all pricing details are communicated clearly and in writing. Ask for a detailed estimate that includes all potential charges. It's crucial for customers to have transparent communication with the moving company regarding pricing to avoid misunderstandings and ensure a smooth and transparent transaction. Customers should ask questions, review the terms of the agreement carefully, and get everything in writing to protect both parties' interests.

1) Initial Inquiry: The process often begins with the customer reaching out to the moving company. This can be done through the company's website, phone call, or in-person visit. 2) Needs Assessment: The moving company will conduct a needs assessment to understand the scope of the move. This may involve gathering information about the size of the move, the types of items being transported, the distance of the move, and any specific services the customer requires. 3) Estimation: Based on the information gathered, the moving company will provide the customer with a detailed estimate. This estimate will outline the costs associated with the move, including base rates, additional services, and any potential fees. 4) Discussion of Services: The moving company will discuss the available services, such as packing, unpacking, storage, and special handling of items. They will work with the customer to tailor the services to their specific needs. 5) Documentation: Once the customer agrees to the terms and conditions, the moving company will provide written documentation, such as a contract or agreement. This document outlines the services to be provided, the pricing structure, and other relevant details. 6) Scheduling: The customer and the moving company will work together to determine a suitable moving date and schedule. This involves considering any time constraints, preferences, or special requirements. 7) Preparation for Move: In the days leading up to the move, the customer may need to prepare their belongings for transportation. The moving company may provide guidance on packing or offer packing services. 8) Moving Day: On the scheduled moving day, the moving company's team will arrive to load the items onto the moving truck. They will ensure that everything is properly secured for transport. 9) Transportation: The moving company will transport the items to the destination, whether it's a local, long-distance, or international move. 10) Delivery and Unloading: Upon arrival at the destination, the moving company will unload the items and place them in the designated areas. The customer will typically inspect the items to ensure they arrived in good condition. 11) Finalization and Payment: The customer will finalize the transaction by making the agreed-upon payment. This may include any additional charges for services or fees incurred during the move. 12) Feedback and Follow-Up: Some moving companies seek feedback from customers to assess their satisfaction with the services provided. They may also provide information about any follow-up services, such as unpacking or storage, if applicable. It's important to note that the specific process may vary from one moving company to another. Customers should communicate openly with the moving company, ask questions, and ensure that all details are clearly understood before proceeding with the move.

Initially joining the moving industry as a crew member, the owner grew the company from the ground up with 10-years of moving expertise.

As a client oriented moving company we work with a diverse range of customers, as people move for various reasons and under different circumstances. Here are some common types of customers that Just Movers work with: Residential Customers: Individuals and families moving from one residence to another, whether it's a local move, long-distance move, or international relocation. Corporate Clients: Businesses or corporations relocating offices or employees. This may involve moving office furniture, equipment, and supplies. Military Personnel: Military members and their families who are frequently required to relocate due to military assignments. Students: Students moving to or from college or university residences, especially during the beginning and end of academic terms. Seniors: Elderly individuals or retirees who may be downsizing, moving to assisted living facilities, or relocating to be closer to family. Government Moves: Government employees who are required to move due to work assignments or transfers. Specialized Moves: Customers with specific needs, such as those requiring the transport of valuable artwork, pianos, antiques, or other specialized items. Online Shoppers: Individuals or businesses that purchase large items online and require professional movers for delivery. Real Estate Professionals: Real estate agents or property managers who may hire moving services on behalf of their clients for a smoother transition. Event Planners: Individuals or companies organizing events or exhibitions that require moving services for transportation of materials and equipment. Storage Customers: Customers who need short-term or long-term storage solutions in addition to moving services. Emergency Moves: Individuals facing unexpected circumstances, such as natural disasters or sudden changes in living arrangements, that necessitate a quick and efficient move. It's important to note that the moving industry is versatile and can cater to a wide range of needs. Moving companies often tailor their services to accommodate the specific requirements of different customer types. Whether it's a small local move or a complex international relocation, moving companies aim to provide solutions to make the moving process as smooth as possible for their customers.

If you are looking to hire a moving company, here are some tips and advice to help you find a reliable and reputable provider: Research and Recommendations: Start by researching moving companies in your area. Seek recommendations from friends, family, or colleagues who have had positive experiences with movers. Check Reviews: Read online reviews on platforms like Google, Yelp, or the Better Business Bureau. Pay attention to both positive and negative feedback to get a balanced perspective. Verify Licensing and Insurance: Ensure that the moving company is licensed and insured. This is crucial for the protection of your belongings during the move. Get Multiple Quotes: Obtain quotes from multiple moving companies to compare prices and services. Be wary of significantly lower quotes, as they may indicate hidden fees or subpar services. On-Site Estimates: Whenever possible, request on-site estimates rather than over-the-phone or online quotes. This allows the moving company to assess the scope of the move accurately. Ask About Services: Inquire about the range of services offered. Some companies provide full-service moves, including packing and unpacking, while others offer a more basic service. Understand Pricing Structure: Clarify the pricing structure, including any additional fees or charges. Ask about potential extra costs for factors like stairs, elevators, or long carries. Insurance Coverage: Discuss the insurance coverage provided by the moving company. Understand their liability for damaged or lost items and inquire about additional insurance options if needed. Check for Hidden Fees: Be vigilant about hidden fees. Ask the moving company to provide a detailed breakdown of costs to avoid surprises on moving day. Ask About Experience: Inquire about the experience and expertise of the moving company. How long have they been in business, and what types of moves do they specialize in? Communication: Assess the communication style of the moving company. A reliable provider should be responsive to your inquiries and provide clear information about the moving process. Read the Contract: Carefully read and understand the terms and conditions outlined in the contract before signing. Seek clarification on any points that are unclear or ambiguous. Book in Advance: Schedule your move well in advance, especially during peak moving seasons. This ensures that you can secure the services of your preferred moving company on your desired date. Prepare an Inventory: Create an inventory of your belongings. This not only helps you get accurate quotes but also serves as a reference during the move to ensure all items arrive at the destination. Trust Your Instincts: Trust your instincts and choose a moving company that makes you feel comfortable and confident in their ability to handle your move professionally. By taking these steps and being proactive in your research, you can increase the likelihood of hiring a reliable moving company that meets your specific needs and ensures a smooth and stress-free moving experience.

Before talking to a moving company about your project, it's essential to think through various aspects to ensure a smooth and successful moving experience. Here are some questions customers should consider: Scope of the Project: What is the size and scope of the move? Is it a local, long-distance, or international move? Do you have any specialty items that require special handling, such as fragile or valuable items? Budget: What is your budget for the move? Understanding your financial constraints can help in choosing the right services. Timing: What is your preferred moving date or timeframe? Are you flexible with the moving schedule? Services Required: What specific services do you need? (e.g., packing, unpacking, storage, disassembly/reassembly of furniture) Are you looking for a full-service moving company, or do you prefer a DIY approach with partial assistance? Insurance and Liability: What type of insurance coverage do you need for your belongings during the move? How does the moving company handle liability for damaged or lost items? Licensing and Credentials: Is the moving company licensed and insured? Can they provide references or customer testimonials? Logistics: Are there any logistical challenges at your current or new location (e.g., stairs, elevators, narrow doorways)? Will the moving company handle parking permits or restrictions at the locations? Packing: Will you pack your belongings, or do you want the moving company to handle the packing? If you're doing the packing, do you need packing supplies, and will you purchase them from the moving company? Inventory: Have you created an inventory of your belongings to help with the moving process and to assess any potential damages? Cancellation and Rescheduling Policies: What are the company's policies in case of unexpected changes, cancellations, or rescheduling? Payment Terms: What are the payment terms, and are there any hidden fees or charges? Communication: How will the moving company keep you informed throughout the process? What is the primary point of contact? By considering these questions beforehand, you'll be better prepared to discuss your needs and expectations with the moving company, ultimately leading to a more successful and stress-free moving experience.